Cancellation Policy
Contract: A signed agreement is required by 7pm the day BEFORE the inspection. Links to e-sign contract/agreements are sent via email and text. If we do not have a signed agreement we will reschedule the appointment.
Payment: We accept cards and ACH via the link provided in your confirmation email/text. Payments are required by 5pm the day before the inspection. If we do not have payment by 5pm the day before the inspection we will reschedule the appointment.
Cancellations: Invision Property Inspection, LLC often has a waiting list of clients. It takes time for clients to arrange access to homes when they are offered an opening in our schedule, therefore we ask that you make all efforts to keep your scheduled appointment. If you need to cancel for any reason, please do so on or before 48 hours prior to your scheduled appointment for a full refund. Any inspection cancelled 24 hours prior to the scheduled appointment will receive 50% refund. Any inspection cancelled less than 24-hours prior to your scheduled appointment will not be refunded or adjusted.
RESCHEDULING. If you need to reschedule for any reason, please on or before 48 hours prior to your scheduled appointment. Full consideration of any fees paid or owed will be adjusted with the rescheduled appointment. Any inspection rescheduled on or before 24 hours prior to the scheduled appointment will receive 50% consideration/adjustment to of any fees paid or owed for the rescheduled appointment. Any inspection rescheduled with less than 24-hours prior to your scheduled appointment will not be refunded, considered or adjusted.